Privacy Policy

When you use our services, we collect different types of information depending on how you engage with us. Here's what that actually looks like in practice.

Personal Identification Information

We collect basic details like your name, email address, phone number, and business address when you reach out to us or sign up for our analysis services. If you're located at our Macquarie Fields office or contact us there, we'll record that information too.

Financial and Business Data

For profitability analysis, we need access to your business financial records. This might include revenue figures, expense reports, profit margins, and other operational data. We only collect what's necessary to provide accurate analysis and recommendations tailored to your situation.

Technical Information

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve your experience and ensure our platform works smoothly across different devices.

Your data serves specific purposes, and we don't use it for anything beyond what we've outlined here.

• Providing profitability analysis and financial consulting services specific to your business needs
• Communicating with you about your projects, answering questions, and sending relevant updates
• Improving our analysis methodologies and service delivery based on aggregated insights
• Maintaining security and preventing fraudulent activity on our platform
• Complying with legal obligations under Australian financial and privacy regulations
• Sending educational content about financial management if you've opted in to receive it

We take data protection seriously because we know what's at stake when financial information is involved. Your data is stored on secure servers located in Australia, which means it stays within the jurisdiction of Australian privacy laws.

Our security measures include encryption for data transmission, regular security audits, restricted access protocols, and secure backup systems. Only authorized team members who need access to perform their work can view your information, and they're trained on privacy obligations.

That said, no system is completely bulletproof. While we do everything we can to protect your data, we can't guarantee absolute security against every possible threat. If we ever experience a data breach that affects your information, we'll notify you promptly as required under Australian law.

There are limited circumstances where we might share your data with others. Here's when that happens.

Service Providers

We work with trusted third-party providers who help us deliver our services. This might include cloud hosting providers, email service platforms, or analytics tools. These providers only get access to the information they need to perform their specific functions, and they're contractually required to protect your data.

Legal Requirements

If we're legally required to disclose your information by Australian courts, law enforcement, or regulatory authorities, we'll comply with those requirements. We may also share information if necessary to protect our legal rights or prevent harm.

Business Transfers

In the unlikely event that shalveriox is acquired or merged with another company, your information would be transferred as part of that transaction. You'd be notified beforehand, and the new entity would be required to honor this privacy policy.

Under Australian privacy law, you have specific rights regarding your personal information. You're not just handing over data and hoping for the best.

Access and Correction

You can request a copy of the personal information we hold about you at any time. If that information is inaccurate or outdated, you have the right to ask us to correct it. We'll respond to these requests within a reasonable timeframe, typically within 30 days.

Data Deletion

You can request that we delete your personal information, subject to certain limitations. For example, we might need to retain some records for legal or accounting purposes even after you've stopped using our services. But we'll delete what we can when you ask.

Marketing Communications

If you've signed up to receive educational content or updates from us, you can opt out at any time using the unsubscribe link in our emails or by contacting us directly. You'll still receive essential communications about services you're actively using.

Complaints

If you're concerned about how we've handled your personal information, please contact us first so we can address the issue. If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.

We don't keep your information forever. How long we retain your data depends on why we collected it and whether we have legal obligations to maintain certain records.

Active client information is retained for the duration of our business relationship plus seven years afterward, which aligns with Australian tax and business record requirements. Marketing data is kept until you opt out or for three years of inactivity. Technical logs and analytics data are typically deleted after two years.

When we no longer need your data, we securely delete or anonymize it so it can't be traced back to you.

Our website uses cookies and similar technologies to function properly and improve your experience. Some cookies are essential for the site to work, while others help us understand how people use our platform.

You can control cookie preferences through your browser settings. Keep in mind that disabling certain cookies might affect how our website functions. We don't use cookies to track you across other websites or build detailed profiles of your browsing habits outside our shalveriox.

Sometimes our website might link to external resources or tools that we think are useful. We're not responsible for the privacy practices of those third-party sites. When you click a link that takes you away from shalveriox.com, you're subject to that site's privacy policy instead of ours.

Our services are designed for businesses and aren't intended for individuals under 18 years old. We don't knowingly collect personal information from children. If we discover that we've inadvertently collected such information, we'll delete it promptly.

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The "Last Updated" date at the top of this page shows when the most recent changes were made.

We encourage you to review this policy occasionally so you stay informed about how we're protecting your information. Continued use of our services after changes have been made means you accept the updated policy.